The Besedo ModelTM
Our trademarked Besedo Model TM embraces all our work and ensures the best possible value creation and risk aversion in relation to user generated content – UGC. We structure our solutions around five different layers containing the major opportunities and risks for all UGC driven companies today. These layers are the very foundation that we customize all our services around. Its the starting point for designing the necessary processes, technical support and expertise needed for your company as well as the basis for evaluating the ongoing progress and return on investment.
The Besedo WayTM
Technology
Automated solutions, enhancements of manual processes and shared data through commercial networks are realities today and fully available tools. We have thoroughly tested and developed them since the beginning of UGC and constantly keep an eye out for the next coming solution.
Processes
10 years experience in designing quality driven highly efficient workflows is unquestionably one of our key assets. Handling very large amounts of UGC requires the right process and the right training in order to be administratively viable. It involves all stages of hiring, training, planning, supervising and spotting discrepancies as well as highly sophisticated feedback loops man to man and man to machine.
Expertise
We divide our teams of experts into different areas e.g. products, fraud & abuse, facilitation & hosting, context and counterfeit. They posses deep knowledge in subjects such as different commercial products and have extensive experience in all common threats affecting our clients websites ranging from typical online frauds to delicate abuse related issues. Our Fraud & Abuse specialists have seen it all.
Context is another important field where our people dig deep into culture, politics, ethics and other areas indispensable to determine some contents suitability in relation to its context. This is an area where machines today fails to do the trick (and probably will in a long time to come).