Besedo is a Swedish multinational company operating globally with offices in Stockholm, Malta and Malaysia. Besedo is a Business Process Outsourcing Company specialised in Content, Contact and Abuse Management. We operate as a centre taking care of customer service, fraud management, and content management for large Internet and media companies. Our major clients are from user generated content, I-Gaming and online download industries. We have more than 200 employees around the world, servicing our global clients in more than 14 languages. Besides the support centers, which provide customer service around the clock, we also specialize in other areas that often form a significant element of customer service for Internet and media companies, including moderation, fraud & abuse management and payment handling.
In line with our aggressive expansion plan, we are seeking for new talents to come on board as part of our family. We are seeking for experienced, dynamic and result oriented individual with excellent track records to join us at our office in Bangsar South, Kuala Lumpur. This position represents an excellent opportunity for the right person as Besedo is a young and rapidly expanding organization worldwide.
ONLINE CONTENT MODERATOR (SPANISH & PORTUGUESE SUPPORT)
WE ARE SEEKING FOR INTERESTED APPLICANTS TO JOIN US IN PROVIDING SPANISH AND PORTUGUESE SUPPORT FOR OUR CLIENT, WHO IS ONE OF THE LARGEST ONLINE CLASSIFIED IN THE WORLD.
Responsibilities:
- Review and moderate user generated content with quality and efficiency as the content needs to be accordance to law and according to the sites’ policies and regulations.
- Provides customer support via e-mail and possibly be involved in other customer service related tasks.
Requirements:
You are required to be fluent, with excellent writing skills, in Spanish & Portuguese. You are also fluent in English. You are a flexible and reliable person, prepared to adapt to the nature of the assignment you work on. You are a fast reader, meticulous, punctual, and a responsible person that follows rules. To contribute to the team you always try to deliver according to a high quality. You are able to work well even in a stressful environment. You are interested in working in an international company and together with people from other countries.
Previous work experience in customer care or online services is a bonus but not a requirement. You have good interpersonal and communication skills, are customer service oriented, and a positive working attitude. We expect you to be computer literate. Preferably you have a valid work permit/visa in Malaysia for at least a minimum period of 6 months.
Malaysians who used to work/ live in Spanish & Portuguese speaking countries are welcome to apply. For non-Malaysian who can speak Spanish & Portuguese may apply as well.
Benefits:
- Attractive remuneration package for the successful candidates .
- We provide excellent career training and advancement .
- Good career progression in a well known global organization .
- Strategic working location in Bangsar South City.
- Free Transportation provided between University LRT station to Bangsar South Office (from 7am to 9.30am, 5pm to 7pm).
Interested applicants can apply by sending your resume to job.malaysia@besedo.com
We will start calling people for interviews on a rolling basis. If you have any questions regarding the job, please contact +603 2035 5995.