Our highly skilled workforce is specialized in content moderation services. We have moderated 500 million items in 25 different languages and continuously expand on our expertise through targeted research and ongoing training.
Manual Moderation by Besedo
Our global workforce are experts at detecting new patterns of scammers, fake profiles, abusive content, and illegal products. We follow current and past trends to provide you with a state-of-the-art moderation.
We believe that a continuous dialogue is essential for successful collaboration. You will receive feedback and improvement suggestions on a regular basis, as well as reports on accuracy. We ensure outstanding moderation quality by continuously measuring our performance, learning and improving.
Besides handling your moderation needs, our multilingual workforce can also handle your customer support, both e-mail, chat and phone, as part of the service.
How it Works
SETTING UP YOUR TEAM
We start with setting up your dedicated team including an assignment manager, team leaders, key account manager, quality assurance and reporting. We work in your back office system using our proprietary tools in order to keep you site safe and clean.
DEFINING POLICIES AND WORKFLOWS
Your designated Assignment Manager will share insights and ongoing moderation trends, to help you make better decisions on site rules and policies.
CONTINUOUS TRAINING AND FINE-TUNING
Moderation teams are continuously trained by our training specialists on your policies and workflows. We continuously fine-tune the delivery in order to maintain the quality.
Moderate Manually with Implio
Implio is a tool is built for moderators by moderators, optimized for speed and accuracy. With Implio you can manage your site’s content, through manual or automated moderation.
- Choose to combine automated and manual moderation or just use the manual interface.
- Approve, refuse or escalate an item to your next line of moderation experts. Features like keyword highlighting and custom refusal reasons make your work easier than ever.